PDF Ebook Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements By Debashis Sarkar
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Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements By Debashis Sarkar
PDF Ebook Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements By Debashis Sarkar
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- Sales Rank: #1138319 in Books
- Brand: Brand: ASQ QUALITY PRESS
- Model: 3905283
- Published on: 2007-10-10
- Original language: English
- Dimensions: 10.00" h x 7.00" w x .75" l, 1.16 pounds
- Binding: Paperback
- 275 pages
- Used Book in Good Condition
About the Author
Debashis Sarkar is a thought leader on service lean and conceptualized the DEB LOREX model for holistic lean transformation. He has catalyzed large number of operational excellence transformations and currently holds a business improvement leadership role in ICICI Bank. He was instrumental in scripting the quality roadmap for the bank and has designed its 5S, lean, process management, and other organizational excellence programs. Sarkar previously authored 5S for Service Organizations and Offices: A Lean Look at Improvements (ASQ Quality Press, 2006) and Lessons in Six Sigma: 72 Must Know Truths for Managers (Sage, 2004). He is the Chair of the ASQ Automotive Division Team India.
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